Custom theme + operations portal
HydraPure Liberia
Orders, deliveries and staff roles in one portal instead of three WhatsApp groups
The problem
HydraPure sells sachet water across Monrovia. Orders arrived by phone and message, fulfilment was tracked on paper, and nobody could answer a simple question like which deliveries were still outstanding at four in the afternoon.
What I built
Phase one was the public site plus a staff-facing order system: customers place an order, staff move it through fulfilment, and the customer tracks it with an order number and mobile number. Phase two extended that into a full management portal — customers, orders, inventory, deliveries, payment records, reports, team roles and notifications — split into three modules so the business kept trading while it was built.
What changed
Built as a custom theme plus a separate plugin, so the operational logic survives any future redesign of the public site. Delivered in instalments against payment, with working software handed over at each stage.